FAQ
Frequently Asked Questions
1. How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping within the contiguous US takes 5–10 business days. Outdoor chairs shipped via freight may take 7–20 business days. You’ll receive a tracking notification by email once your order ships.
2. What are the shipping costs?
Shipping costs are calculated at checkout based on the weight and destination of your order. Outdoor chairs may incur separate freight charges. Free standard shipping is available on qualifying orders.
3. Do you ship outside the contiguous US?
At this time, we ship only to the contiguous 48 states.
4. What types of flower pots do you offer?
| Type | Material | Best For | Features |
|---|---|---|---|
| Terracotta Pots | Clay | Traditional gardening | Porous, breathable for roots |
| Ceramic Pots | Glazed ceramic | Decorative indoor/outdoor | Waterproof, colorful |
| Plastic Pots | BPA-free plastic | Lightweight, budget-friendly | Durable, self-watering options |
| Metal Pots | Steel, aluminum | Modern decor | Rust-resistant coatings |
| Self-Watering Pots | Plastic/ceramic | Busy plant owners | Built-in water reservoir |
5. What types of gardening tools do you offer?
| Tool | Best For | Features |
|---|---|---|
| Trowels | Digging & planting | Ergonomic handles, stainless steel blade |
| Pruners | Trimming stems | Bypass or anvil style, rust-resistant |
| Gloves | Hand protection | Breathable, thorn-resistant |
| Weeders | Removing weeds | Long handle, claw design |
| Transplanting Spades | Moving plants | Narrow blade for precision |
6. What types of outdoor chairs do you offer?
| Type | Best For | Features |
|---|---|---|
| Folding Chairs | Camping & portable use | Lightweight, includes carry bag |
| Adirondack Chairs | Patio & garden | Weather-resistant (HDPE or wood) |
| Rocking Chairs | Porch relaxation | Comfortable, gentle rocking motion |
| Dining Chairs | Outdoor dining | Stackable, aluminum frame |
7. How do I care for my flower pots?
- Terracotta: Clean with water and a brush. Avoid freezing temperatures, as the material may crack.
- Ceramic: Hand wash with mild soap. Avoid sudden temperature changes.
- Plastic: Wash with soap and water. Store away from direct sunlight to prevent fading.
- Metal: Wipe with a damp cloth. Check periodically for rust and touch up as needed.
8. How do I care for my gardening tools?
- Clean tools after each use to prevent rust and soil buildup.
- Dry thoroughly before storing.
- Sharpen blades periodically for best performance.
- Apply a light coat of oil to moving parts.
- Store in a dry place when not in use.
9. How do I care for my outdoor chairs?
- Wood: Clean with mild soap and apply a sealant annually.
- Metal: Wipe with a damp cloth, check for rust, and store indoors during winter.
- HDPE (plastic lumber): Wash with soap and water — no additional maintenance required.
- Cushions: Spot clean and store indoors when not in use.
10. What safety standards do your products meet?
- Gardening Tools: ASTM F2790 (hand tools), where applicable.
- Outdoor Chairs: ASTM F2288 (outdoor furniture stability).
- Flower Pots: FDA food contact standards for self-watering pots used with edible plants.
11. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay.